ReachScore Docs

Deliverability Score

The deliverability score is a 0-100 rating that predicts how likely your emails are to reach the inbox.

Score Grades

Scores are grouped into grades to help you quickly understand your email health:

A90-100

Excellent deliverability. Your emails are highly likely to reach the inbox across all major providers.

B80-89

Good deliverability. Most emails will reach the inbox, but there is room for improvement.

C70-79

Fair deliverability. Some emails may land in spam. Review the recommendations to improve.

D60-69

Poor deliverability. Many emails are likely going to spam. Immediate action recommended.

F0-59

Critical issues. Most emails will not reach the inbox. Address all recommendations urgently.

How the Score is Calculated

The score is based on multiple weighted factors:

FactorWeightDescription
SPF15%Sender Policy Framework authentication
DKIM20%DomainKeys Identified Mail signature
DMARC15%Domain-based Message Authentication
Inbox Placement30%Actual delivery to inbox vs spam across providers
Spam Score20%Content analysis for spam indicators

Authentication Results

Each authentication check can return one of these results:

pass

Authentication successful. The email passed this check.

fail

Authentication failed. The email did not pass this check.

softfail

Weak failure. The domain owner has indicated the message is suspicious but not outright fraudulent.

neutral

No policy defined or no assertion can be made about the message.

Inbox Placement

We test actual delivery across major email providers:

Gmail

Google Workspace & Gmail

Outlook

Microsoft 365 & Outlook.com

Yahoo

Yahoo Mail & AOL

Each provider reports one of: inbox, spam, or not_received.

Improving Your Score

Each test result includes actionable recommendations. Common improvements include:

  • Configure SPF, DKIM, and DMARC for your sending domain
  • Align your From address with your authenticated domain
  • Avoid spam trigger words and excessive links in content
  • Maintain consistent sending patterns and warm up new domains